Displayed prices include 17.5% UK VAT
Our VAT registration number is 921 4030 73.
Non-EU Customers are exempt from UK VAT - this is deducted at checkout.
Channel Islands, No, Ch, residents can deduct VAT at checkout

Tech support and phone orders
Help available 09:15 - 20:00 Mon-Fri.  tel (+44 1325 364767) .  All orders should be checked out using the shopping cart; we can accept credit/debit card payments by telephone (aim to despatch next working day owing to extra admin time required)

UK Royal Mail Deliveries
We strongly urge you to use the trackable Recorded Delivery option for your order.  For business-critical orders, we recommend our independent next-day courier service from ₤6.99 (mainland GB only, phone confirmation is prudent.)  We may substitute this service with Royal Mail Special Delivery for orders <1kg

Copper Grease
5g sachets available at 50p each.  Recommended for prevention of cold-welding (galling), particularly where anoxic conditions cause oxide-free metal-metal contact (eg with Nyloc nuts). 

Service Levels
Orders placed and paid for on-line by 16:00h will usually be despatched on that day.  90% of our UK shipments arrive next working day.
Heavy items may be sent Second Class or by courier.
All UK orders require a valid postcode - please check if in doubt using Postcode Finder

Pricing Policy
Prices shown are in Pounds Sterling include VAT @ 17.5%.  Price is per one item unless otherwise indicated - pictures usually show two units for clarity.  Delivery charges are not included in the list price.  Prices may be subject to change without notice.

Availability of BA / BSW Items
Due to the difficulty in locating many BA and Whitworth lines, and in accurately showing all stock levels (some sales take place at shows and events,) you are welcome to phone / email first to check availability.

Payment for your order
Cleared payment must received for ALL orders prior to despatch - we do not offer credit account facilities

'Free' Samples
Our policy of No Minimum Order means that we do not send out free samples. 
You are welcome to purchase as few items as you wish.